Cookie Statement
This Cookie Statement explains how Protinex uses cookies and similar technologies when you visit www.protinex.com. It tells you which cookies we use, why we use them and how you can change your choices at any time. Please read it together with our Privacy Policy.
Who we are
www.protinex.com is operated by Nutricia International Private Limited, part of the Danone group of companies (“we”, “us”, “our”). If you have any questions about this statement, please see the “How to contact us” section at the end.
What are cookies?
Cookies are small text files that a website saves on your computer, phone or tablet when you visit it. They let the website recognise your device, remember your settings and understand how the website is used.
Cookies set by the website you are visiting are called first-party cookies. Cookies set by another company, for example an analytics or advertising provider, are called third-party cookies.
Other similar technologies
In this statement, “cookies” also covers similar technologies that work in the same way, such as:
- Pixels and tags: small pieces of code that tell us or our partners when a page has been viewed or an action has been taken.
- Browser storage: information saved in your browser (local storage) instead of in a cookie file, for example to remember your cookie choices.
How we ask for your consent
When you first visit our website, a cookie banner asks for your choice. You can accept all cookies, reject all cookies that are not necessary, or choose which types of cookies you allow.
Necessary cookies are always active because the website cannot work properly without them. All other cookies are only placed on your device after you have agreed to them. If you reject them, they are not used.
You can change your mind at any time by opening our Cookie Settings. You will also find a Cookies Setting link at the bottom of every page.
Types of cookies we use
We group our cookies into the same four categories that you see in our cookie banner and in Cookie Settings.
1. Strictly necessary cookies
These cookies are needed for the website to work, to keep it secure and to remember your cookie choices. They are always on and cannot be switched off in Cookie Settings. You can block them in your browser, but some parts of the website may then not work.
| Name of the cookie | Purpose | Provider | How long it is stored |
|---|---|---|---|
| cookies_consent, analytics, personal, marketing (browser storage) | Remember the choices you made in our cookie banner so we do not ask you again on every page. | Protinex | Until you change your choice or clear your browser data |
2. Analytical cookies
These cookies let us count visits and see where visitors come from, so we can measure and improve how our website performs. They show us which pages are visited most and how visitors move around the website. They are only used if you accept them.
| Name of the cookie | Purpose | Provider | How long it is stored |
|---|---|---|---|
| _ga | Google Analytics. Tells visits from different browsers apart so we can count visitors. | 13 months | |
| _ga_1TFDLGSVP3, _ga_R4515N6GJM | Google Analytics. Keeps track of the current visit for our measurement account. | 13 months | |
| _gid | Google Analytics. Tells visits from different browsers apart during a single day. | 24 hours | |
| _gat_UA-75817125-1 | Google Analytics. Limits how often data is sent to Google. | 1 minute |
3. Personalisation cookies
These cookies let our website recognise your device when you come back, so we can support features that make your visit easier. They are only used if you accept them.
| Name of the cookie | Purpose | Provider | How long it is stored |
|---|---|---|---|
| visited | Recognises that your browser has visited our website before. | Protinex | 1 year |
4. Targeting cookies
These cookies are set by us and our advertising partners. They are used to measure how well our ads work and to show you ads that are more relevant to your interests on other websites and social media. They do not store your name or contact details directly, but they identify your browser and device. They are only used if you accept them.
| Name of the cookie | Purpose | Provider | How long it is stored |
|---|---|---|---|
| _gcl_au | Google Ads. Measures whether a visit or action on our website came from one of our ads. | 90 days | |
| _gcl_ls (browser storage) | Google Ads. Stores details of the ad click that brought you to our website. | Until you clear your browser data | |
| _fbp | Meta Pixel. Lets Meta (Facebook and Instagram) measure our ads and show our ads to people who have visited our website. | Meta | 90 days |
| lastExternalReferrer, lastExternalReferrerTime (browser storage) | Meta Pixel. Records which website you came from before visiting us, for ad measurement. | Meta | Until you clear your browser data |
| IDE | Google advertising (DoubleClick). Used to show, limit and measure ads. | Google (doubleclick.net) | 13 months |
| test_cookie | Google advertising (DoubleClick). Checks whether your browser accepts cookies. | Google (doubleclick.net) | 15 minutes |
Managing your cookie choices
On our website
Open our Cookie Settings to see your current choices and change them at any time. You can also use the Cookies Setting link at the bottom of every page. Your choices apply to this website on the browser and device you are using.
In your browser
Most browsers let you see, block and delete cookies. If you delete your cookies, our cookie banner will appear again on your next visit. These links explain how to do this in the most common browsers:
With our partners
You can also find out more about the cookies set by our partners, and how to opt out of them, on their own websites:
On your mobile device
You can limit personalised ads in your phone settings. On an iPhone or iPad, turn off “Allow Apps to Request to Track” in the privacy settings. On Android, delete your advertising ID or turn off ads personalisation in the Google settings for ads.
Changes to this Cookie Statement
We may update this statement when we add or remove cookies or when the law changes. The date at the top shows when it was last updated. If the changes are significant, we will ask for your consent again.
How to contact us
If you have any questions or concerns about this Cookie Statement or how we use cookies, please get in touch through our Contact Us page.
For more information on how we handle your personal data, please read our Privacy Policy.
